Frequently Asked Questions
I secured my Unity3D game .exe, but it won't launch. There is a simple trick to make it work. Just rename the folder which ends up with the letters _Data in this way: GameName_Data => GameName_l2_Data (Note: l is a lowercase L, not a capital i)
I secured a .exe file, but it won't launch.
When an .exe-file tries to read from itself, like a self-extracting .exe or setup.exe it will fail. Our wrapper encrypts it, so that the .exe can no longer read from itself, and fails to function.
You could e-mail us the file so we could look at it.
It all looks to good to be true, why have I never heard of this concept?
This is because exeSecure has been working on a new formula which took a lot of research. Ordinary companies offer very complex ways of securing your application often combined with high prices. What makes exeSecure so special is that we hide all this complexity under the water, you don't have to worry about anything. In fact, exeSecure uses highly advanced and technical methodes to achieve this comfort for you.
What exe's are supported by exeSecure?
We support in fact all 32-bit exe files (Win32 exe's), inclusive of the .NET framework. 64-bit applications are not supported yet. But we advise you strongly to test your application and check if it launches, after you secured it. Just secure a .exe file, open it, and activate with the e-mail with which you registered at the website. Your application will now run in test mode.
The application does not work on a computer of my customers. What should I do?
Although in most cases present, make sure your customer has installed the Microsoft Visual C++ 2008 Redistributable Package Performing windows updates solves this problem at once.
What Operating Systems does exeSecure support?
Secured applications have been successfully tested on WinXP, Windows Vista and Win7, both 32 and 64 bits.
What is an activation?
When an end-user wants to launch your application for the first time on a certain computer, he needs to activate your product. So, when an end-user wants to use your application on 2 different computers he needs to activate it on each computer. Note: He can't activate twice unless you add two activations on his e-mail address.
You decide for yourself of course what price you ask from the end-user before you grant his e-mail activations.
What happens when an end-user activates more than once at the same computer?
This could happen for example after a windows re-installation. The end-user's computer is saved in our database and it will be recognized as a reactivation. So, what will happen is that the same offline key is shown again without waste of activations.
Why would I create different applications in My exeSecure?
Some people ask us, why not create just one application in MyExesecure and use this security code to secure all of your applications? You can do this of course, but this also means that if an end-user has activated (and paid for) one of these programs, he now has actually activated them all.
If this is the effect you want to realize be our guest, for example when you distribute a suite with multiple executables or so. But most of the times you really want to separate different software products. In this case you don't want to allow an end-user that activated product A, also to be able to just launch product B. So this is why you are able to create more than one application.